At Comfy, we deeply value the privacy and security of our customers' personal information. This privacy policy outlines the measures we take to protect your personal data while you use our services. Our goal is to ensure your experience is both delightful and secure.

Data You Provide

• Information submitted during account creation, such as name, email address, and contact details.
• Booking details, payment information, and inquiries.

Data Collected Automatically

• IP addresses, browser type, and access times.
• Browsing behavior on our website and app.

Data from Third Parties

• Information received via APIs from suppliers to facilitate bookings.
• Partner and provider data for enhanced service delivery.

• To process and manage bookings.
• To provide localized services based on your preferences.
• To communicate with you regarding promotions, loyalty rewards, or updates, with your consent.
• To improve our platform and services.

• Performance of a contract: Managing bookings and providing requested services.
• Legitimate interests: Enhancing services, marketing, and user experience.
• Consent: Sending promotional materials when you've agreed to receive them.

• With suppliers and service providers for booking facilitation.
• With service providers who assist in our business operations, such as analytics or payment processing.
• As required by law or to protect our rights.
• Within our corporate group to offer integrated services.

Personal data may be transferred to countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data during such transfers.

We retain your personal data only as long as necessary for the purposes outlined or as required by law.

• Access: Request a copy of your personal data.
• Rectification: Correct any inaccuracies in your data.
• Erasure: Request deletion of your data under certain conditions.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Receive your data in a structured, commonly used format.

We use cookies, invisible pixels, and web beacons to collect data during your website visit. These tools enhance your browsing experience by:

• Assigning unique identifiers to recognize your browser.
• Collecting data for heatmaps, user interactions, and error monitoring.

Planned tools include:

• Mixpanel: Analyzing user interactions.
• Hotjar: Generating heatmaps and behavior analytics.
• Sentry: Monitoring and resolving errors.

You can manage cookies via your browser settings, but rejecting cookies may affect your website experience.

We retain your information only as long as necessary to fulfill our services and legal obligations. Robust security measures, including encryption and access controls, protect your data.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Comfy collects and processes loyalty program data, including points earned, tier levels, and coupon usage. Your participation in loyalty programs is subject to this privacy policy.

For privacy-related inquiries, please contact us using the details provided in our legal notice section.>/p>

We appreciate your trust in Comfy and are committed to safeguarding your privacy while enhancing your experience.